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Who We Are
Our website address is: https://www.24hrslocksmiths.co.uk. 24hrs Locksmiths provides locksmith services in Newcastle upon Tyne. You can contact us by email at info@24hrslocksmiths.co.uk or by phone on 078 6557 4571.
Information We Collect
When you request a quote using the form on this website, we collect the details you choose to provide:
- Your name.
- Your email address and phone number.
- Your postcode.
- The service you need and the project details you enter.
If you contact us by phone or email, we collect the information you share with us in that conversation.
How We Use Your Information
We use your information to respond to your enquiry, prepare a quote, arrange attendance and keep a record of our communication with you. We do not sell your personal information or use it for unrelated marketing.
How Quote Requests Are Processed
Quote requests submitted through this website are processed by Formspree, a third-party form service that delivers your submission to us by email. Formspree processes this data on our behalf. The form includes a hidden field used to filter automated spam.
Cookies
This website does not set analytics or advertising cookies. See our Cookie Policy for more information.
How Long We Retain Your Data
We keep enquiry information only for as long as it is needed to respond to you, provide our services and meet any legal, accounting or record-keeping obligations.
What Rights You Have Over Your Data
You can request a copy of the personal data we hold about you, ask us to correct it or request that we erase it. This does not include any data we are obliged to keep for administrative, legal or security purposes.
If you are unhappy with how your data has been handled, you can contact us first. You also have the right to complain to the Information Commissioner's Office (ICO).
Contact Us About Privacy
To make a request or ask a question about this policy, email info@24hrslocksmiths.co.uk.